I have been a committed user of Quantum for over 20 years. It is invaluable to have the auto-calculation tool, so any changes are extrapolated to the financial summaries, plus the income needs schedules are impeccable, prompting clients to think deeply about bills they may have forgotten.
On top of a fantastic product, the customer service provided by Lisa and the team is second to none. Our Clients love working with us using Quantum. Those who have called them for assistance have always sung their praises. As a firm, we hardly ever need to ring customer service but when we do, they are always delightful.
I have been using Quantum for 15 plus years now, and I wouldn’t want to be without it! The latest revamped cloud based version is more user-friendly, and is altogether brighter and easy to use. Having all of the forms in one place, and being able to easily draft multiple applications, forms and orders, after the initial case details are inputted and saved, is a real time saver. Clients particularly like the fact the Form E has in-built auto calculator. The customer service that I have experienced over the years has always been excellent and I would not hesitate to recommend Quantum Cloud.
Working on Cloud Quantum is a good experience. I like the ease of downloading forms. I also like the improvements that have been made making Quantum much easier such as entering current and future income needs. Being able to share the forms easily with clients and Counsel is also a much appreciated feature. It also has a refreshing look about it all and so much easier to use.
It is a lot easier to use and understand. The layout is much more modern and it responds a lot quicker than our current system.