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Privacy Policy

Class Publishing Limited ("Class Legal", "we", "our", or "us") is committed to protecting and respecting your privacy.

1. OUR APPROACH TO PRIVACY

    This privacy policy sets out how we collect, store, process, transfer, share and use data that identifies or is associated with you ("personal information") when you use our website www.classlegal.com or any of our cloud services (together the “Service”).

    2. ABOUT US

      Class Legal (company no. 2993127) is the data controller of the personal information we hold about you.

      Our registered is The Exchange, Express Park, Bristol Road, Bridgwater TA6 4RR, UK and our postal address is Suite 16, Queensway Business Centre, Dunlop Way, Scunthorpe, North Lincolnshire, DN16 3RN.

      We are registered as a data controller with the Information Commissioner’s Office under data protection registration number ZA047303.

      3. PERSONAL INFORMATION WE COLLECT ABOUT YOU AND HOW WE USE IT

        The table at Annex 1 sets out the categories of personal information we collect about you and how we use that information. The table also lists the legal basis which we rely on to process the personal information.

        More generally, we:

        (a) collect personal information that you voluntarily submit to us, such as your name and contact details, when you register with us, use our Site and our services, or otherwise interact with us in the course of our business activities;

        (b) may also collect certain personal information automatically, including in relation to how you access and use the Service, technical information regarding the device you use to access the Service and the way in which you interact with our newsletters (such as whether you open these). We also automatically record telephone calls when you contact our customer services team by phone.

          We use the information we collect about you to correspond with you, perform our agreements with you, carry out marketing activities and our day-to-day business activities and operations.

          We may link or combine the personal information we collect about you and the information we collect automatically. This allows us to provide you with a personalised experience regardless of how you interact with us.

          We will indicate to you where the provision of certain personal information is required in order for us to provide you certain services. If you choose not to provide such personal information, we may not be able to provide the services you have requested.

          4. DATA RETENTION

            We will store the personal information we collect about you for no longer than necessary for the purposes set out in Annex 1 in accordance with our legal obligations and legitimate business interests.

            To determine the appropriate retention period for personal information, we consider the amount, nature and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, as well as the applicable legal, regulatory, tax, accounting or other requirements.

            5. RECIPIENTS OF PERSONAL INFORMATION

              We may share your personal information with the following categories of recipients (as required in accordance with the uses set out in Annex 1):

              (a) Service providers: we may share your personal information with third party vendors and other service providers that perform services for us or on our behalf, which may include providing mailing, payment processing, banking, advertising, fraud prevention, web hosting, payment gateway or analytics services.

              (b) Professional advisors: we may share your personal information with our lawyers, accountants, insurers and other professional advisors to the extent we need to (for example, to defend ourselves against legal claims).

              (c) Business partners: we may share your personal information (such as contact details) with our business partners where this is necessary in the normal course of our business.

              (d) Purchasers and third parties in connection with a business transaction: your personal information may be disclosed to third parties in connection with a transaction, such as a merger, sale of assets or shares, reorganisation, financing, change of control or acquisition of all or a portion of our business.

              (e) Law enforcement, regulators and other parties for legal reasons: we may share your personal information with third parties as required by law or if we reasonably believe that such action is necessary to (i) comply with the law and the reasonable requests of law enforcement; (ii) detect and investigate illegal activities and breaches of agreements; and/or (iii) exercise or protect the rights, property, or personal safety of Class Legal , its users or others.

              (f) Other members of the Class Legal group: we may share your personal information with our affiliates (for example, where they provide services on our behalf) or where such sharing is otherwise necessary in accordance with the uses set out in Annex 1.

                6. MARKETING AND ADVERTISING

                  From time to time we may contact you with information about our products and services, including sending you marketing messages and asking for your feedback on our products and services.

                  Most marketing messages we send will be by email. For some marketing messages, we may use personal information we collect about you to help us determine the most relevant marketing information to share with you.

                  We will only send you marketing messages if you have given us your consent to do so. You can withdraw your consent or opt out of receiving further communications at a later date by clicking on the unsubscribe link at the bottom of our marketing emails.

                  We also participate in interest-based advertising and use third party advertising companies to serve you targeted advertisements based on your online browsing history and your interests. To do this, we or our advertising partners may collect information about how you use or connect to the Service, or the types of other websites, social media services, content and ads that you (or others using your device) visit or view or connect to our Service so that we or our advertising partners may play or display ads on the Service, on other websites, apps or services you may use, and on other devices you may use.

                  To learn about interest-based advertising and how you may be able to opt-out of some of this advertising and to limit some third party advertising cookies, you may wish to visit:

                  7. STORING AND TRANSFERRING YOUR PERSONAL INFORMATION

                    Security. We implement appropriate technical and organisational measures, including encryption, to protect your personal information against accidental or unlawful destruction, loss, change or damage. All personal information we collect will be stored on our secure servers. We will never send you unsolicited emails or contact you by phone requesting your account ID, password, bank account details or national identification numbers.

                    International Transfers of your Personal Information. The personal information we collect may be transferred to and stored in countries outside of the UK where our third party service providers have operations. These international transfers of your personal information will be made pursuant to appropriate safeguards, such as standard data protection clauses adopted by the UK government. If you wish to enquire further about the safeguards used, please contact us using the details set out at the end of this privacy policy.

                    8. YOUR RIGHTS IN RESPECT OF YOUR PERSONAL INFORMATION

                      In accordance with applicable privacy law, you have the following rights in respect of your personal information that we hold:

                      (a) Right of access. You have the right to obtain access to your personal information.

                      (b) Right of portability. You have the right, in certain circumstances, to receive a copy of the personal information you have provided to us in a structured, commonly used, machine-readable format that supports re-use, or to request the transfer of your personal data to another person.

                      (c) Right to rectification. You have the right to obtain rectification of any inaccurate or incomplete personal information we hold about you without undue delay.

                      (d) Right to erasure. You have the right, in some circumstances, to require us to erase your personal information without undue delay if the continued processing of that personal information is not justified.

                      (e) Right to restriction. You have the right, in some circumstances, to require us to limit the purposes for which we process your personal information if the continued processing of the personal information in this way is not justified, such as where the accuracy of the personal information is contested by you.

                      (f) Right to object. You have a right to object to any processing based on our legitimate interests in certain circumstances. You can also object to our direct marketing activities for any reason by clicking the “unsubscribe” link set out in any marketing communication you receive.

                      (g) Right to withdraw consent. If you have provided consent to any processing of your personal information, you have a right to withdraw that consent.

                        Please note that the above rights are not absolute and we may be entitled to refuse requests, wholly or partly, where exceptions under the applicable law apply.

                        If you wish to exercise one of these rights, please contact us using the contact details at the end of this privacy policy. You may also review and edit some of the personal information you have submitted to us by logging into your account on the Service.

                        You also have the right to lodge a complaint to your national data protection authority. If you are in the UK, information on how to contact the Information Commissioner is available at www.ico.org.uk.

                        9. COOKIES AND SIMILAR TECHNOLOGIES

                          Our Service uses cookies and similar technologies to distinguish you from other users of our Service. Please refer to our Cookies Policy at Annex 2 for more information as to the way in which we use cookies on our Service.

                          10. LINKS TO THIRD PARTY SITES

                            Our Service may, from time to time, contain links to and from third party websites, including those of our business partners, advertisers, news publications and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for their policies. Please check the individual policies before you submit any information to those websites.

                            11. CHANGES TO THIS POLICY

                              We may update this privacy policy from time to time and so you should review this page periodically. When we change this privacy policy in a material way, we will update the "last modified" date at the end of this privacy policy. Changes to this privacy policy are effective when they are posted on this page.

                              12. NOTICE TO YOU

                                If we need to provide you with information about something, whether for legal, marketing or other business related purposes, we will select what we believe is the best way to get in contact with you. We will usually do this through email or by placing a notice on our Service. The fact that we may send notices to you will not stop you from being able to opt out of certain types of contact as described in this privacy policy.

                                13. CONTACTING US

                                  If you have any questions, comments and requests regarding this Privacy Policy, you can contact us:

                                  By post:

                                  Class Legal

                                  Suite 16

                                  Queensway Business Centre

                                  Dunlop Way

                                  Scunthorpe

                                  North Lincolnshire

                                  DN16 3RN

                                  By email: info@classlegal.com

                                  This privacy policy was last modified on the 27 February 2024.

                                  ANNEX 1 – PERSONAL INFORMATION WE COLLECT

                                  Category of personal data

                                  Purpose of Processing

                                  Lawful basis for processing

                                  Contact details (including name, email address and phone number) and account preferences (including marketing and notification preferences)

                                  Registration and device verification

                                  Performance of a contract

                                  To send you marketing and promotional content

                                  Consent or, where consent is not required under applicable law, it is in our legitimate interests to market relevant products and services in order to promote and grow our business

                                  To send you information regarding changes to our policies, other terms and other administrative information such as reminders, technical notices, updates and security alerts

                                  It is in our legitimate interests to ensure that any changes to our policies, terms and other such technical updates are communicated to you

                                  Contact details (including name, email address and address)

                                  To provide you with information and materials that you request from us

                                  It is in our legitimate interests to respond to your queries and provide any information and materials requested in order to generate and develop business

                                  To communicate with you as regards to billing

                                  It is in our legitimate interests to communicate with you in respect of billing to ensure we are paid in a timely manner

                                  Contact details (including name and address), card data (including card number, CVC etc.), transaction data (including transaction history, purchase amounts etc.)

                                  To process and execute the transactions you enter in to

                                  Performance of a contract

                                  To carry out fraud checks

                                  It is in our and your legitimate interests that we carry out fraud checks to prevent you and us being defrauded

                                  Contact details (including name and address) and transaction data (including transaction history, purchase amounts etc.)

                                  To collect any debts you owe to us

                                  It is in our legitimate interests to ensure we are repaid in full any amounts you owe us

                                  Technical information (including IP address, browser type, internet service provider, device identifier, your login information, time zone setting, browser plug-in types and versions, preferred language, activities, operating system and platform, and geographical location) and

                                  usage data (including clickstream to, through and from the Service, pages you viewed and searched for, page response times, length of visits to certain pages, referral source/exit pages, page interaction information (such as scrolling, clicks and mouse-overs), date and time pages are accessed, and website navigation and search terms used)

                                  To administer the Service including resolving technical issues, troubleshooting, data analysis, testing, research, statistical and survey purposes

                                  Consent (to the extent required under applicable laws)

                                  Where consent is not required, such processing will be carried out on the basis of our legitimate interests to improve our services, provide a safe and secure environment for our customers, resolve issues for customers and develop and grow our brand

                                  To help create and maintain a trusted and safe environment on the Service.

                                  To ensure that you are provided with marketing and advertising that is in line with your preferences

                                  ID information (including age), lifestyle preferences and employment details (including job title)

                                  To create lookalike audiences on social media platforms to better target our marketing

                                  It is in our legitimate interests to market our services in a targeted manner

                                  Contact details (including name and phone number), telephone recordings

                                  To record your calls with our customer services team to comply with applicable laws

                                  Compliance with a legal obligation

                                  ANNEX 2 - COOKIES

                                  What we use cookies for

                                  We use cookies and other similar tracking technologies to:

                                  • recognise you whenever you visit our website (this speeds up your access to our website as you do not have to log in each time);
                                  • obtain information about your preferences and use of our website;
                                  • carry out research and statistical analysis to help improve our content and services and to help us better understand our users’ requirements; and
                                  • target our marketing and advertising campaigns and those of our affiliates more effectively by providing interest-based advertisements that are personalised to your interests; and
                                  • make your online experience more efficient and enjoyable.

                                  Types of cookies

                                  The cookies we place on your device fall into the following categories:

                                  • Session cookies—these allow our website to link your actions during a particular browser session. These expire each time you close your browser and do not remain on your device afterwards
                                  • Persistent cookies—these are stored on your device in between browser sessions. These allow your preferences or actions across our website to be remembered. These will remain on your device until they expire, or you delete them from your cache.
                                  • Strictly necessary cookies—these cookies are essential for you to be able to navigate our website and use its features. Without these cookies, the services you have asked for could not be provided
                                  • Performance cookies—these cookies collect information about how you use our website, e.g., which pages you go to most often. These cookies do not collect personally identifiable information about you. All information collected by these cookies is aggregated and anonymous, and is only used to improve how our website works
                                  • Functionality cookies—these cookies allow our website to remember the choices you make (such as your user name, language, last action and search preferences) and provide enhanced, more personal features. The information collected by these cookies is anonymous and cannot track your browsing activity on other websites
                                  • Targeting cookies—also known as advertising cookies, these cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement on our website and help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with our website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers.

                                  The cookies we use

                                  The table below provides more information about the cookies we use and why:

                                  Cookie Name

                                  Purpose

                                  Retention Period

                                  cf_bm Vimeo

                                  This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.

                                  1 day

                                  CONSENT YouTube

                                  Used to detect if the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for GDPR-compliance of the website.

                                  2 years

                                  CookieConsent Cookiebot

                                  Stores the user's cookie consent state for the current domain

                                  1 year

                                  CRAFT_CSRF_TOKEN classlegal.com

                                  Ensures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor.

                                  Session

                                  CRAFT_CSRF_TOKEN classlegal.com

                                  Ensures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor.

                                  Session

                                  CraftCookieTest classlegal.com

                                  Registers whether the user is logged in. This allows the website owner to make parts of the website inaccessible, based on the user's log-in status.

                                  Session

                                  CraftSessionId classlegal.com

                                  Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.

                                  Session

                                  rc::a Google

                                  This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.

                                  Persistent

                                  rc::c Google

                                  This cookie is used to distinguish between humans and bots.

                                  Session

                                  _ga Google

                                  Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

                                  2 Years

                                  _ga_# Google

                                  Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit.

                                  2 Years

                                  td Google

                                  Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator.

                                  Session

                                  Vuid Vimeo

                                  Collects data on the user's visits to the website, such as which pages have been read.

                                  2 Years

                                  ads/ga-audiences Google

                                  Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites.

                                  Session

                                  LAST_RESULT_ENTRY_KEY YouTube

                                  Used to track user’s interaction with embedded content.

                                  Session

                                  LogsDatabaseV2:V#||LogsRequestsStore YouTube

                                  Pending

                                  Persistent

                                  remote_sid YouTube

                                  Necessary for the implementation and functionality of YouTube video-content on the website.

                                  Session

                                  ServiceWorkerLogsDatabase#SWHealthLog YouTube

                                  Necessary for the implementation and functionality of YouTube video-content on the website.

                                  Persistent

                                  TESTCOOKIESENABLED YouTube

                                  Used to track user’s interaction with embedded content.

                                  1 day

                                  VISITOR_INFO1_LIVE YouTube

                                  Tries to estimate the users' bandwidth on pages with integrated YouTube videos.

                                  180 days

                                  VISITOR_PRIVACY_METADATA YouTube

                                  Stores the user's cookie consent state for the current domain

                                  180 days

                                  YSC YouTube

                                  Registers a unique ID to keep statistics of what videos from YouTube the user has seen.

                                  Session

                                  ytidb::LAST_RESULT_ENTRY_KEY YouTube

                                  Stores the user's video player preferences using embedded YouTube video

                                  Persistent

                                  YtIdbMeta#databases YouTube

                                  Used to track user’s interaction with embedded content.

                                  Persistent

                                  yt-remote-cast-available YouTube

                                  Stores the user's video player preferences using embedded YouTube video

                                  Session

                                  yt-remote-cast-installed YouTube

                                  Stores the user's video player preferences using embedded YouTube video

                                  Session

                                  yt-remote-connected-devices YouTube

                                  Stores the user's video player preferences using embedded YouTube video

                                  Session

                                  yt-remote-device-id YouTube

                                  Stores the user's video player preferences using embedded YouTube video

                                  Session

                                  yt-remote-fast-check-period YouTube

                                  Stores the user's video player preferences using embedded YouTube video

                                  Session

                                  yt-remote-session-app YouTube

                                  Stores the user's video player preferences using embedded YouTube video

                                  Session

                                  yt-remote-session-name YouTube

                                  Stores the user's video player preferences using embedded YouTube video

                                  Session

                                  Other technologies we use in email marketing

                                  We also use pixels or web beacons in direct marketing emails that we send to you. These pixels track whether our email was delivered and opened and whether links within the email were clicked. They also allow us to collect information such as your IP address, browser, email client type and other similar details. We use this information to measure the performance of our email campaigns, and for analytics.

                                  You can always opt-out of our marketing communications by using the unsubscribe link located at the bottom of our email communications, or you can email us at info@classlegal.com.

                                  Consent to use cookies

                                  We will ask for your permission (consent) to place cookies or other similar tracking technologies on your device, except where these are essential for us to provide you with a service that you have requested.

                                  There is a notice on our home page which describes how we use cookies and requests your consent before we place any non-essential cookies on your device.

                                  How to turn off cookies

                                  If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of our website.

                                  To find out more about cookies, including how to see which cookies have been set and how to manage and delete them, you can visit the third party website: www.allaboutcookies.org