The people behind Class Legal
Discover the people behind Class Legal, helping to bring your favourite publications and software products to life.
Founder & Managing Director / Mortlake Law'First class and always helpful. It's refreshing in the modern age to be able to pick up the phone and get help straightaway.'
The Team Behind Class Legal
Alex Teanby
HEAD OF MARKETING & EVENTS
Meet Alex, our Head of Marketing and Events. She's the expert behind all the content you see on our websites, emails, and social media channels. Additionally, Alex is the driving force behind our event planning, whether it's planning our flagship At A Glance Conference or coordinating our presence at various industry events throughout the year. With her strong organisation and creativity, she ensures our messaging resonates and our events leave a lasting impact.
Daisy Armstrong
TRAINING SPECIALIST AND ACCOUNT MANAGER
Meet Daisy, a valued member of our team for the past 3 years. You'll often find her leading Quantum Cloud demonstrations and training sessions. With her expertise in Quantum, she guides our customers through the software, whether it's over the phone or in a remote session. Daisy's dedication ensures our clients always feel supported.
Hannah Smith
HEAD OF BUSINESS DEVELOPMENT
Meet Hannah, who has been a member of our team for the past 8 years. She plays a pivotal role in overseeing the majority of our projects, from working on new websites to introducing new products. Hannah's focus lies in strategic planning and shaping the public image of Class Legal. Her goal is to ensure that our projects align with our long-term goals and resonate positively with our audience.
Laura Maskell
CUSTOMER EXPERIENCE ADVISOR
Meet Laura, who joined our team in September 2021 and quickly became a trusted customer advisor. Whether it's fielding inquiries over the phone or via email, Laura's expertise shines through. In addition to providing quality customer support, she also handles a significant portion of our behind-the-scenes administrative tasks. Laura is our dedicated Capitalise expert and delivers new customer and existing users training.
Lisa Crellin
HEAD OF CUSTOMER EXPERIENCE
Meet Lisa, our Head of Customer Experience and Joint Head of Business. With 7 years of dedicated service at Class Legal, she's the go-to expert for all things Quantum Cloud. Lisa's skill for building strong bonds with our customers is unparalleled. Leading the team responsible for Quantum Cloud customer accounts, demos, and training, she ensures our clients receive quality support and guidance.
Megan Smith
Customer Support Advisor
Meet Megan, a dedicated member of our Customer Service desk, here to assist with any questions or concerns you may have. Beyond providing support, Megan plays a key role in our customer service team, from troubleshooting technical issues to helping improve our customer experience. Megan ensures everyone receives the assistance they need.
Pippa Taylor
CUSTOMER RETENTION AND MARKETING ASSISTANT
Meet Pippa, our customer retention and marketing assistant. Pippa creates engaging blog posts and social media content to welcome and inform new customers of Quantum Cloud. Pippa also delivers software demonstrations and training, helping to maintain strong customer relationships, and ensure users success with Quantum Cloud.
We understand the legal industry
30+ Years in the Industry
We have over three decades of experience in the field of family law.
15+ Annual Publications
Our annual publications provide guidance that is current, trusted and insightful.
Used by 300+ Legal Firms
From our books to software, our products are trusted by over 300 legal firms.
9+ years of the At A Glance Conference
We have hosted the financial remedies event of the year for over 9 years.
The Latest News And Updates
See what we’re up to and all the latest news from Class Legal from behind the scenes