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Capitalise | 2-Factor Authentication

In order to enhance security on our software, Capitalise now benefits from 2 Factor Authentication (2FA), via the users mobile phone.

2FA is available via many free authentication apps which can be downloaded onto your phone, but the one we recommend is Twilio Authy.

It can be installed through Google Play (Android users) or the App Store (Apple users)

Install the app to your chosen device, entering your mobile phone number and email address. You will then be sent a PIN to enter to verify your phone or tablet.

Rsz authy phone

Using Twilio Authy with Capitalise

1. Register your account at

You will need to enter your name, email address and create a password.

If you already have a Capitalise account, you do not need to follow this step. After logging in with your usual credentials, follow step 2 (below).

Rsz capitalise 1

2. After registering your account, you will be prompted to set up 2FA with your mobile phone, using the Twilio Authy app. Open Twilio Authy and click 'Add Account' and scan the QR code on your computer screen. Twilio Authy will then ask you to name the account (e.g. Capitalise). Save the account.

3. Twilio Authy will now present you with a numeric 'admin token'. Enter this into Capitalise (as indicted in the image below).

Capitalise 2fa

4. You have now set up 2FA on your Capitalise account. Each time you log in, you will need to enter a simple code generated by Twilio Authy.