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Capitalise | 2-Factor Authentication

In order to enhance security on our software, Capitalise now benefits from 2 Factor Authentication (2FA), via the users mobile phone.

2FA is available via many free authentication apps which can be downloaded onto your phone. The guide below shows how to download and install the 2-factor authentication app Microsoft Authenticator.

Microsoft Authenticator is straightforward and free to use. It can be installed through Google Play (Android users) or the App Store (Apple users).

Kindly be aware that there are certain applications that mimic the appearance of the Microsoft Authenticator app. Please be careful and only install the official Microsoft Authenticator app onto your mobile device.

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Using Microsoft Authenticator with Capitalise

1. Once you have been registered as a new Capitalise user, a link will be emailed to you, inviting you to create an account.

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    2. Click on the link and create a password.

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    3. You will be asked to login, using your email and newly created password. Enter the details and click ‘Log In’

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      4. Next, you will be asked to set up 2 factor authentication.

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        5. Open the Microsoft Authenticator app that you have downloaded to your mobile device and Tap the 'plus symbol' at the top of the Microsoft Authenticator screen.

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          6. Select ‘Work or school account’.

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            7. Click on the 'Scan QR Code' button and scan the code on your computer screen.

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              8. This will open your camera. Please use this to scan the QR code on your computer screen. The app will issue a 6 digit code, enter the code into Capitalise and click ‘Complete Setup’.

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                9. You have now set up 2FA on your Capitalise account. Each time you log in, you will need to enter a simple code generated by the authenticator app.

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