When Louise Westra and her partner decided to adopt a child in November 2018, they were aware of the long process that was ahead of them, but they were not to know that the coronavirus pandemic would hold them back from completing the adoption of their son.
On 27 March, their petition was due in court. As lockdown had taken effect, telephone conferencing would be used instead of going to court.
However, after the phone call, Ms Westra received an email from her solicitor explaining that the papers had not been served to the biological parents of the child. This continued every month after lockdown, as it wasn't possible for the papers to be physically served.
Read the full article here: BBC News